Power Automate support


There was an issue in West US and Central US in which some users were experiencing failures when adding a DocuSign connection to a new flow or when running an existing flow with a DocuSign connection. After our investigation, we identified a misconfiguration within a portion of the infrastructure responsible for DocuSign connections. Incident Start Time: Thursday, April 15, 2021, at 7:30 PM UTC Incident End Time: Friday, April 16, 2021 at 11:00 PM UTC. Final Status: Following telemetry review, we identified a recent deployment contained the misconfiguration change which resulted in impact to the DocuSign connections infrastructure. We applied configuration changes, redeployed to the impacted infrastructure, and confirmed via telemetry analysis that the issue has been mitigated.

Last updated: 4/16/2021 11:40:37 PM UTC

Search for support

Top issues



Browse learning paths and modules to improve your Power Automate skills.


Review examples of templates and see how our partners are using Power Automate.


Read in-depth articles about tools and features, from getting started to advanced techniques.

More options

Join the community

Get answers and tips from experts.

Submit an idea

Share your ideas and feedback.

Contact support

Create a support request.